Rules of Use

Overview

(For All-Day Membership Plan) BURPPLE BEYOND can be used daily, at any time during a participating merchant’s operating hours. Exclusion days apply.

(For Off-Peak Membership Plan) Deals are valid 7 days a week, during a participating merchant’s indicated off-peak operating hours only unless otherwise specified in relation to a specific Deal and excludes exclusion days. Off-Peak members must dine and pay within the stipulated off-peak period of the participating merchant.

You can redeem one deal for every two diners and up to a maximum of 4 deals can be redeemed at one time for a group of 8 people or more.

Do inform the staff you are using Burpple Beyond prior to ordering to find out if there are any additional terms and conditions on the use of Burpple Beyond, and which menu items are valid for redemption.

Redemption should be done prior to requesting for the bill or payment in the presence of a staff member of the restaurant.

Not valid in conjunction with any other discounts, Deals, promotions, off-the-menu item or loyalty/rewards programs.

Rules of Use

BURPPLE BEYOND is a premium membership program designed to help members explore a curated collection of restaurants, where you get to enjoy double up deals and more.  BURPPLE BEYOND is owned and operated by Burpple Pte Ltd (UEN 201135702G), a company incorporated in the Republic of Singapore (“Burpple”).

The use of BURPPLE BEYOND and all Deals under BURPPLE BEYOND ("Deals") are governed by the Burpple Terms of Use and Privacy Policy, these Rules of Use ("Rules") and any specific terms of use indicated in respect of any particular individual Deal (“Specific Terms”).  BURPPLE BEYOND is a “Burpple Service” as defined in the Terms of Use.

For the avoidance of doubt, in the event of any conflict between (i) the Terms of Use and Privacy Policy, (ii) these Rules or (iii) any Specific Terms; the Terms of Use and Privacy Policy shall prevail over these Rules and any Specific Terms; and these Rules shall prevail over any Specific Terms.

Users should read these Rules carefully prior to using any Deal.

Redeeming Your Deals

You can simply redeem your Deals on the Burpple App:
1. Navigate to the BURPPLE BEYOND section on the App
2. Select your chosen Deal for redemption on the App
3. Ask the server prior to ordering if there are any additional terms and conditions on the use of the Deal, and which menu items are valid for redemption.
4. The instructions will prompt you to complete the redemption witnessed by the server upon bill request.
5. When the redemption process is successful, the Deal is redeemed and the lowest priced menu item will be removed from your bill.


To redeem more Deals, repeat the same process.

Up to a maximum of 4 Deals per visit/booking/table for a group of 8 people or more can be redeemed as follows:

Table 1.1

Each Deal, as indicated in the table above, must be used in pairs only.

In the case of a disagreement over a bill, please settle the bill first, then contact Burpple with the details of the dispute. Relevant parties will be contacted for resolution by Burpple.

Deal Validity

Deals may be redeemed when a user’s membership is valid, and as indicated on the Deal validity period by a participating merchant. Burpple reserves the right to remove and/or amend an Deal at any time and cannot be held responsible or liable in any way if an Deal is removed or amended.

Deals are only redeemable with the merchant making the Deal and at the location(s) specified, if any.

Deals are applicable only for the menu items and location(s) specified for the Deal.

Deals are not valid in conjunction with any other discounts, Deals, promotions, off-the-menu item or loyalty or rewards programs.

(For All-Day Membership Plan) Deals are valid 7 days a week, at any time during a participating merchant’s operating hours unless otherwise specified in relation to a specific Deal and excludes exclusion days.

(For Off-Peak Membership Plan) Deals are valid 7 days a week, during a participating merchant’s indicated off-peak operating hours only unless otherwise specified in relation to a specific Deal and excludes exclusion days. Off-Peak members must dine and pay within the stipulated off-peak period of the participating merchant.

If a merchant or venue refuses to honour any valid Deal, please contact Burpple’s Customer Service.

Unauthorized modification or resale of any Deal is strictly prohibited. Deals are void if resold or bartered.

Deals are not exchangeable for cash.

Beyond Deals

A Main Course  generally refers to the most substantive dish when served as part of a multi course meal. As it is difficult to define a Main Course with absolute specificity, please clarify with a staff member of the restaurant, and inform him you intend to use BURPPLE BEYOND, before placing your order.

A Set Menu or Course Menu Item is  an item which includes one or more of the following, depending on the merchant’s menu for BURPPLE BEYOND: starter, side dish, dessert or drink. Please clarify with a staff member of the restaurant, and inform him you intend to use BURPPLE BEYOND, before placing your order.

One Deal can be used to redeem one menu item deals under BURPPLE BEYOND only, unless otherwise specified.

One Deal must be used by at least 2 diners, up to a maximum of 4 Deals per table, for a group of 8 people or more (see Table 1.1).

The lowest priced item (as listed on the Deal) will be deducted from your bill. The two items must be from the same category as indicated on the Deal, e.g. buy one "Main Course" and get one "Main Course" free; or buy one "Burpple Set" and get one "Burpple Set" free.

If you have enough diners to redeem multiple deals in a single table, the lowest priced items (as listed on the Deal) will be deducted from your bill, e.g. when redeeming two deals for four dishes, the two lowest priced dishes will be free.

No splitting of bills will be allowed. Only one bill per group is allowed.

Deals are valid solely for the menu items listed as Deals under BURPPLE BEYOND and are not valid for special events (e.g. buffets, set price brunch menu, special menus), unless otherwise indicated on the Deal.

Deals are not redeemable for starters, sides, desserts or platters, unless otherwise indicated.

Deals are not valid for delivery or take-away, unless otherwise indicated.

Discounts do not apply to service charges or taxes.

Strictly no corkage is allowed, unless otherwise specified.

Exclusion Days

Deals can be used 7 days a week, excluding the following days (subject to merchant discretion):

• New Year’s Eve
• New Year’s Day
• Valentine’s Day Eve
• Valentine’s Day
• Good Friday
• Labour Day
• Mother’s Day
• Vesak Day
• Father’s Day
• Hari Raya Puasa
• National Day
• Hari Raya Haji
• Deepavali
• Christmas
• All Eves of Public Holidays (after 5pm)
• Lunar New Year eve to the 15th day of the Lunar New Year (at merchant’s discretion)
• F1 weekend
• Any other public holiday as announced by the Government

Membership, Payment and Termination

Users may become BURPPLE BEYOND members by following the instructions on Burpple.

Trial Membership: After the trial period, the user shall become a member and the credit card provided by the user shall be charged the applicable monthly fee for the category of membership the user has selected, if the user does not indicate, in the manner required,  that he or she does not wish to proceed with the membership after the trial period.

Off-Peak Membership: Any imposition of monthly fees or change in monthly fees shall be notified to off-peak members  prior to the effective date of such changes.  If a member does not indicate, in the manner required, that he or she does not wish to continue with the membership after the change is effective, then the new monthly fees shall be charged to the member’s credit card when the change is made effective.

All-Day Membership: Any change in monthly fees shall be notified to All-Day members prior to the effective date of such changes.  If a member does not indicate, in the manner required, that he or she does not wish to continue with the membership after the change is effective, then the new monthly fees shall be charged to the member’s credit card when the change is made effective.

A member may terminate his or her membership of BURPPLE BEYOND by following the instructions to do so. Notice of termination will result in the any future billlng being cancelled immediately.  Members will be able to continue enjoying membership  privileges or reactivate their membership up to the last day of membership.

General

Deals may only be used in the manner expressly allowed in these Rules, i.e. for the redemption of menu items.  Users may not sell, distribute, transfer or deal with any Deals for any reason whatsoever, whether for profit or otherwise.

Burpple is not responsible for any failure to perform Burpple’s obligations if such failure is due to an Act of God, such as interruption to the Internet, failure of electricity or telephone service, or any other cause beyond the reasonable control of Burpple.

Users acknowledge and agree that Burpple is not responsible for any failure of any restaurant or third party to discharge its representations or promises in respect of any Deal, for any reason whatsoever.   Burpple will however, use reasonable efforts to address any feedback or concerns raised.