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The service at Les Patisseries is quite minimal. Despite accepting same-day Chope reservations up to an hour before the reservation, the staff didn’t bother to check my reservation and just pointed to any table. Most of the tables at large, so you might get a few groups sitting at the same long table when it gets crowded. However, it was quite empty on a Sunday afternoon.
The way my iced cappuccino was served in a disposable cup, with a lid and straw despite dining in made me disappointed that this cafe is environmentally apathetic. While their coffee isn’t bad, they didn’t have any non-dairy alternatives when I visited. Perhaps these people need to step up their cafe game, especially in terms of service, if they want to survive in the Upper Thomson area.