This Is Cheating by Reanne Tan

This is supposed to be a burpple one for one offer, but the shop owner gave us another menu when we want to use burpple. The pricing of the set menu is $30 for a pax. After they settle the bill, it’s as good as there is no one for one deal. This is unfair

4 Likes
11 comments

Reanne Tan

Level 3 Burppler · 12 Reviews

Oct 16, 2019

in Normal

Jimmy Loy

Hey hi Reanne, I would like to find out more about the issues. The burpple at the price of $30.90 is meant for 1 for 1 premium set deal. I’m sorry if any misunderstandings caused. Your feedback will be valuable to us. Thank you

Reanne Tan

Hello Jimmy, the menu that burpple users have to use is only given the choice of premium set menu which cost $30.90. Whereas ala carte meal is only costing $18. If you work out sum, $30.90 divide by 2 is about $15 per pax.

Reanne Tan

The additional items in a set meal includes soup, salad, green tea and a prawn, this cost $13 dollars which is not reasonable. Thanks for following up

Sabrina Chan

Thank you for the review. Help us to make an informed decision before we went to the shop. We decided not to go there.

Jacky Lee

Did you as the burpple menu in the first place? What time did you visit it?

Reanne Tan

When I enter the shop, I was serve the normal menu. But immediately when I said I want to utilize the burpple offer, the lady swop the menu to the burpple sets menu. I know I can walk out but since I am already there and hungry... I just eat and paid

Jacky Lee

As our standard practice, we always put our normal menu on the table unless the customer asks for burpple menu or keep looking at his or her phone. We will then offer him/her the burpple menu, besides burpple menu there is a Chope/Fave menu as well.

Jacky Lee

Let me correct the price of the additional items in our set menu you mentioned above ☝️, Set A (salad+soup) costs $3, hot tea costs $1.50，a prawn (Ebi Mentaiyaki) costs $2.90, total cost $7.40 per pax instead of $13.00.

Reanne Tan

Hello Jacky, that’s provided we want to order set meal. Like I say, when you utilize the set, the price does not feels one for one anymore.

Jacky Lee

The burpple premium set includes 2 salad + 2 soup + 2 hot tea+ 2 Ebi mentaiyaki (total cost $14.80) and 2 main courses (choose 2 out of 9 (BP1-BP9). If you didn’t redeem 1 burpple premium set on your burpple app, inevitably we charge you the normal price

Jazz Low

Seem like the burpple set is considered as discounted set instead of one for one. Price per one set is much higher then order ala carte for 1 pax. I also went to their website and do the calculation,really feel like cheating.

Kei Kaisendon (Suntec City)

3 Temasek Boulevard, Singapore