Unnecessarily difficult and rude staff

Wanted to get their waffles with a hojicha scoop and checked with the icecream counter, girl said to order from main counter just request it since all priced equally.

Realised my friend ordered the wrong icecream flavour and went back to the cashier immediately to clarify, cashier girl said you can’t change orders after they’ve been made. Even if we went back within the minute.

After much discussion and frowns (wtf!) another guy said it’ll cost a dollar to swap flavours. I clarified that I did check with the icecream counter and they said no such thing.

Guy went let me verify - later he came back and confirmed that was what’s communicated by hvala and they’ll honor it.

Wow cashier girl grouched like I owed her a million bucks, went back to the main counter and shook her head, bitching to her staff all in full view as I was seated right in front.

I have said all my Ps & Qs despite hvala’s miscommunication and resolution. I haven’t even frown at you for being unnecessarily difficult and got served instead. Fuck lol???? Don’t waste your weekend here for sure.

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