Have tried their KA before but this is the first time having it in-store! Kindly requested them to toast it for us and it was a slightly different experience from our past 2 tries of their KA. This was served crisp and hot, but it was a little hard at the bottom where the sugars had melted and re-hardened. It wasn’t as nice as the previous try, where it was fluffy inside, and there was that nice buttery flavour with a delicate sweetness. A little sad because I really liked their KA but this did not hit the same level of satisfaction.