The ambience is typical Four Seasons - intimate, understated chic. The same goes for the food and service. Except for some dim sum dishes, the offerings are not terribly innovative, just classics made with superior ingredients and very well executed. Even a mundane dessert dish like glutinous rice balls in almond cream is a great pleasure to eat! Service is impeccable - unobtrusive but efficient and pro-active. So, what are the drawbacks? The menu could be longer, and prices are such that few people can afford to come often: About $9++ per PIECE of dim sum; the Buddha Jump Over the Wall is delish, but $128++ for a bowl of soup is a bit extravagant!