Problems with these four items:
- top left: grilled hotate mentai - it was never served like that with the mentai just dumped on top and haphazardly torched.
- top right: mala beef roll - only one piece has got veggie and another one has got most of the mala powder. If it's a roll, I'd think all three should have a consistent presentation?
- bottom left: beef sushi - totally does not look anything like what's in the menu photo, it's not wrapped in the right direction and looking at it one gets confused on how to even pick it up to eat.
- bottom right: soba sushi - the first plate of sushi that was finally served after a long wait and all the pieces were falling apart. Deconstructed sushi maybe?

It's been a long while since we visited Genki sushi and we went with high hopes to satisfy our sushi cravings like we used to. It's our first time at the Westgate outlet and it has never been a more disappointing experience.

The food service was at its slowest and we kept seeing people around us having their food served. When we asked about our order, the staff said the kitchen is jammed so it's going to take a while, but that does not explain why people around are getting their food earlier than us. And when the food finally came it was assembled so badly that the pieces were all over the place (see bottom right photo).

Throughout the time the food came with two pieces of sushi stuck together and it's obvious the assembly was done haphazardly. The rice was stuck to each other and the top filling was overlapping. It was quite difficult for us to take one piece of sushi without making the other one fall apart. It was only after 5pm when the assembly of sushi became much better and there were two distinct pieces of sushi on the plates. The rice and the top filling were also holding together much better as well. So we suspect it was a change of shift for the chefs. Unfortunately we were down to our last two dishes by then.

And that goes to say a lot about the quality of people that they hire in the kitchen.

Will we ever go back to genki sushi again? Possibly yes, but not anytime soon.
Will we ever go back to the westgate outlet again. Never in this lifetime.