While I really want to judge the food at Kava objectively, I can’t really do so because of the insanely terrible service and wait times. I don’t want to be too harsh because the 3 service crew were stressed out as well, but I literally was seated at my table at 7.15pm, ordered bottled water and hot tea while waiting for my dining partners which was only served at 7.45pm. Ordered this platter and clam chowder when the drinks were served and it only arrived at 8.30pm. That’s ridiculous. We were famished by the time the platter and soup arrived, and had to wait till 9.15pm for our Mains (we wanted to cancel but were told that they were already being cooked).

Sorry to say that the staff are incapable of prioritising and managing orders. It seems that they can only process and deal with orders table by table, which was why it took half an hour for me to get a BOTTLED WATER?

The food wasn’t too bad. The Golden Platter came with some freshly cut fries, buffalo wings, battered mushrooms and fish fillets. None of the fried items were too oily, however, they weren’t extremely delicious either and certainly not worth a 45 minute wait. Don’t visit at mealtimes because the wait is insane - there are other restaurants along that stretch that may have long queues but you probably have better luck getting a meal with a more reasonable wait time than at Kava.

  • 1 Like