It's quite mandatory to make a reservation before going to the cafe given the high demand. The cafe is spacious and the cats are well—looked after. Most of the cats were napping when we visited so we didn't get to do more than petting them. $16 gives you 2 h in the cafe and a canned drink. You can also choose to top up to get an artsianal tea or coffee. E.g. This hot chocolate that was both smooth and cute.