SWIRLGO had moved out of its previous premises of East Eight Concept Store at orchardgateway recently — they had move into a space of its very own at the basement of Wisma Atria. Best known for their soft-service ice-cream with mix-ins that are compressed into the ice-cream before being churned out via their proprietary machine, SWIRLGO had since been rebranded as SWIRLGO Omakase Gelato Lab with their move to Wisma Atria. The establishment now looks more like a cosmetics shop with earthy tones and mix-ins (i.e. toppings) placed in jars positioned on shelves hanging from the wall. While SwrlGo had previously carried a range of pre-determined combination of swirl base (i.e. soft-serve ice-cream), mix-ins and toppings for patrons to go for — their most notable combination being the Lao Gan Ma Chunky Swirl, SWIRLGO Omakase Gelato Lab had went the way of being an Omakase-style gelato parlour whereby the staff (named Gelato Artistes here) would be able to propose a combination of swirl base, mix-in, toppings and drizzle (i.e. sauce) upon asking a series of questions that they can determine the patron’s preferences from as part of the Omakase Gelato Lab experience. For those whom prefer a simpler experience, one can simply pick-and-choose from the variety of swirl base, mix-in, toppings and sauce which SWIRLGO Omakase Gelato Lab has in stock — this would be part of the Build-Your-Own menu where patrons are able to opt between the Single and the Combo. For Single, each patron would be entitled to 1 Swirl Base, 1 Mix-in, 1 Topping and 1 Drizzle for their gelato; the Combo comprises of 1 Swirl Base, 2 Mix-ins, 3 Toppings and 1 Drizzle. Patrons are able to opt for their patrons to come in either Cup or Cone options; the latter being at an extra charge of $1.

We had initially thought of a flavour combination that we felt could have worked well; that being said, due to the lack of availability of some of the swirl bases, mix-ins and toppings which we were only made aware of after ordering, we found ourselves ending up with quite a weird mix of swirl base, mix-in, topping and drizzle for our Build-Your-Own (Single) order. Our choice of the swirl base was the Black Sesame, whilst the mix-in which we had opted for was the Blue Pea Sticky Rice. The topping we went for was the Spicy Rice Cracker, while the drizzle we chose was the Coconut Drizzle. The overall combination was rather odd, considering we had only decided to go the route which we had went for the mix-in, toppings and drizzle since it was the Yam swirl base that we initially based the combination upon. While the Black Sesame swirl base was pretty decent in terms of its flavour where it carries quite an evident roasty note that is expected of items carrying a black sesame element without being too creamy, the texture of the soft-serve seems a little bit softer and closer than what we would wished for it to come with — not sure if this was due to Blue Pea Sticky Rice we had opted for. The Blue Pea Sticky Rice adds a soft, clumpy and chewy texture to the soft-serve. Meanwhile, the addition of Spicy Rice Cracker provides an element of crunch to the soft-serve; one that is pretty akin to that of Want Want Rice Crackers with a slightly saltish and spicy kick that should do fine even for those with lower tolerance to spiciness. Meanwhile, the Coconut Drizzle does seem to carry quite a mild note that seems to be largely overwhelmed by the stronger tasting elements that we had opted for.

It is without a doubt that the experience at SWIRLGO had always revolves around how the soft-serve is being prepared here — one may also argue that this somewhat reminds us of Camaca at KAP Mall where the ice-cream are packed in macaron-shaped casings where a machine extracts out the soft-serve eventually before it is being served to patrons. There is a high level of customisability for each soft-serve creation here; the wide variety of mix-ins and toppings available to choose from with the ability of their Gelato Artistes crafting a flavour that suits the preferences of the patron in the Omakase Gelato Lab menu makes SWIRLGO Omakase Gelato Lab a rather fun experience overall — this is aside from being able to watch their Gelato Artistes prepare the entire creation from scratch from adding the mix-ins and the toppings to the drizzling of the sauces. That being said, given the vast variety of choices of swirl bases, mix-ins, toppings and drizzles available here, the Build-Your-Own menu can be considered as pretty intimidating for some — there are simply too many things to consider to create that “ideal” flavour combination does make for a rather fussy affair that would confuse some; we would prefer if they had a list of suggested flavour combinations that one can go for like what they had offered previously whilst they were still in East Eight at orchardgateway to simplify the experience for those whom do not wish to make too many decisions despite the staff being helpful whilst at it. Aside from this, we weren’t too impressed with the consistency of the soft-serve to a certain degree — this may have been due to the mix-in that we had opted for, though the machine churning out the gelato is known to bump into technical issues at times. Prices of the soft-serve start from $6.90 for the Build-Your-Own (Single) to $12.90 for the Omakase Gelato Lab experience. For those whom like to have a high level of customisability with their food options, SWIRLGO Omakase Gelato Lab might be something that is worth checking out for the experience.