It began with a poorly done steak. 2 medium rares and a medium were ordered, but the waitress served us medium well steaks instead. My two friends suffered in silence attempting to chew through tough meat while I chose to give a feedback to the chef, and the waitress attempted to tell me it is all the same. After a bit of back and forth, she sent the plate back to the chef where I requested for a rare instead, seeing how they couldn't handle a medium rare. What came back on my plate was another medium well steak. The manager came by to ask again for my feedback, to which I showed him the overly cooked steak with an obvious lack of red. He offered a complimentary coffee, which was not heard by the waitress so I was never served. Nevermind that, I booked a reservation using the app "eatigo" which offered a 10% discount. But the waitress still gave us the bill offering no discount, and my unhappiness was showing when I told her to recheck the bill as I was supposed to get a 10% off.
Sure it was a value lunch deal, but the lack of effort put into the food and unsatisfactory service has put my friends and I off from ever visiting again.