Service and quality has deteriorated after CB. Ordered my standard mozzarella cheese egg prata but it wasn't cooked at all. Egg was all runny - the egg white was transparent and all liquid. Cheese had not melted - could still see all the individual pieces of the mozzarella cheese. Obviously the prata was neither cooked long enough nor at a high enough temperature if the cheese didn't even manage to melt.

Requested the staff to cook the prata more, but was rejected (understandable since it's during the Covid period). However, they did not try to make up for it at all. Simply returned the prata to me. Did not offer to make a new prata as replacement or refund me. Ignored me when I went up to the staff at the counter and gave more feedback.