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This is probably our 3rd or 4th visit here. Ordered the Steaks are high because past visits they always run out. We ordered medium rare but thought the middle of the steak was abit too rare for our liking. We left our half eaten hash browns on the plate thinking they will just sear the meat and returned the plate to us. The server was very apologetic and came to us twice that we had to wait for some time. It was a very pleasant surprise when they served us a new dish again (see picture).