Feedback

Hello there. I love getting my lunch at Omnivore as I feel it’s totally value for money and more importantly they serve good quality food.
But off late, I’ve experienced a disturbing poultry smell in their chicken preparations. Even when we go to their retail outlet in Raffles, the whole place smells of poultry.
Not sure if it’s because of change in the source or new preparation methods.. this noticeable poultry smell affects the overall enjoyment of the meal. It seemed like the chicken might not have been as fresh as it should have been.
I understand that occasional issues can arise in any kitchen, but this is a concern that needs attention.
I encourage the management to ensure rigorous quality control measures are in place for their chicken procurement and storage.
I wanted to give this feedback in Omnivore’s website but couldn’t find their website or feedback section. Pls take this feedback as constructive. It is only because customers like me want to encourage the improvement & help the business.
Cheers!