Ordered the Kyoto matcha but had to pay extra $1 for each cup despite being one for one. So the bill was $8.90 instead of $6.90.

We waited one hour and our food have not been served yet. Our plain water was served only after 30mins. There is also no ice at the place that is selling beer. And even though we made a reservation but we were not given a seat inside, and it was raining. Even when we saw patrons leaving the restaurant, we asked for a seat inside, but the staff kept insisting that it is fully booked for other patrons that have not even arrive, but the irony is that we made a reservation too. This place is atrocious.

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