Nope.

Nope.

Wouldn't eat this again.
Emily S
Emily S

Pho was okay. The grilled cockles, however, were another story.

They tried to convince me that the 18/25 of the cockles that weren't open could be opened with a toothpick. I'm like... No.

Then they offered to re-grill the crap out of them & now I have blackened cockles. Which I poked & out of the 18 grilled, 9 still weren't opened. The ones that did open are opened ever so slightly that the width of a toothpick can't even fit in.

Just..... No. You may be comfortable with prying these open, but I'm not. I'm good, thank you very much

[Update: They blocked me on Instagram after I gave them feedback 🤡]

I love Burpple Beyond & still do, & this is thankfully by no means the norm, but I get majorly peeved when merchants give an attitude to customers… Such as what I experienced today with Camden Hill's awful service standards & zero attempt any sort of recovery.

It’s not so much the inability to redeem the deals here in itself, but how we were treated & made to feel. Didn’t get the burly male Indian waitstaff’s name, but it doesn’t matter because it’s not like we’ll be back so bye have a good life. When I was clarifying the T&Cs which he snootily pointed me to, he cut me off mid-sentence & said “yes, I KNOW. I was the one who was msging you on WhatsApp last night” - wow rude to not let me finish but ok.

So today we confirm, ladies & gentlemen, pls make a PHONECALL because using your phone to text the mobile number isn’t enough. Because they can’t be arsed to acknowledge or reject the next morning. I admit, it’s last minute on my part, but if he’d explained that to us nicely/professionally, we can accept it.

Oh, & it would’ve been great if you had let me finish my sentence. Basic courtesy & common decency I would think? (May be giving you too much credit Sir - for that I apologize)

Also, while it says that these deals are valid 11AM onwards, it was communicated to us that Burpple Beyond deals AREN'T valid for 11AM-2PM. Just putting this out there so that everyone can be aware. I do hope they act upon my feedback to sort this out with #Burpple to update this in the app. I don't feel it's an efficient way to only reveal this when a phone booking is made.

I really count my blessings that we changed our original decision to patronise Camden Hill for my dad’s birthday on another (earlier) date. They didn’t allow us to pre-order takeaway for collection at Burpple Beyond, which was odd but more importantly quite inconvenient for us, so we changed our plans. Glad this didn’t ruin any special occasion today.

May other diners have a more pleasant experience here, should they choose to make the arduous trek here. & hope they find it worth the effort.

Oh & hey, FYI, your SafeEntry sign has a glaring typo. You might want to fix that too.

16 Likes

White Coffee, 5oz ($5++) was weak & it felt like I was drinking milk. Wouldn't recommend...

On the brighter side, though, service here was very attentive & the staff always made sure my glass of water was topped up & full.

💳 Accepts credit cards
🌬 Air-conditioned seats only
📱 Accepts GrabPay
🔊 Acoustics indoors are very echo-ey
📶 No free WiFi
💦 Water is not chargeable

During this particular visit - get this - we were reminded FIVE times from 20:53 - 21:12hrs that we had to leave by 21:15hrs, as that was when they were closing.

We had already been informed of this upon arrival at 19:53hrs. Reminding us once would be acceptable but 5 times in 20 mins? Especially when you can clearly see we were in very intense conversation throughout dinner? How rude.

But ayee, let me try to make the most out of this. I interpret this ferverent frequency of reminders as a reflection of how important this is to Tanuki Raw.. So here's me doing my part & making a public service announcement: To all who dine here, GTFO by 9:15PM, alright?

Our waiter was in suuuuuch a hurry to clear our table that he spilled food back on the table in his haste to do so, & didn't clear it up properly. Omg, punctuality is really so important at this outlet.

"You all are the last ones here already," he barked at us, & even rapped on our table with his knuckles to bring his point across. Ok... Can.

What a way to make your customers feel so welcomed. Not sure if any other diners had experienced this before, but I certainly hope not.

💳 Accepts credit cards
🌬 Air-conditioned seats available
☀ Al fresco seats available
📱 Accepts GrabPay
👨‍👩‍👧‍👦 Only seats the group when all are present
💦 Water is not chargeable

3 Likes

Oh, & it also took them 20 minutes to settle my bill. Internet problem, apparently. The waiter also keyed in my bill wrongly, without offsetting the $100 worth of Chope vouchers that I purchased. I spotted it immediately & he was apologetic. Rectified it eventually but yes, I reiterate, everything took way too long to happen today, & that's a huge turn off to me.

Btw, did you know that you can only redeem Chope points for a $10 off ChopeDeals voucher once a month? I hadn't noticed than in the T&Cs. Shame because my Chope$s are expiring in June, & their portfolio of rewards has been downsized so much that it isn't even attractive anymore.... Quite a shame. /endPSA

💳 Accepts credit cards
🖥 Accepts reservations - I used Chope

CNY lunch at Silk Road Restaurant at Amara Hotel. Disappointing to know that the Entertainer App couldn't be used, as is their rule during all 15 days of Chinese New Year, apparently.

I have no issues with rules, but these need to be clearly stated in the app... & it wasn't. That's a huge pet peeve of mine.

The booking wasn't under my name, & neither am I the one with the Entertainer App. Even though I'm not going to go on a huge rant about this, let's just say I do feel the pinch in my wallet having to pay full price for this meal that didn't even fill half of my stomach.

1 Like

Is it just me? Each time I eat at The Daily Cut, after the first mouthful I find it too oily for my liking. I come here wanting to eat healthier, & oil isn't part of my must-eat.

The last time I dined here, I ordered the steak as well & paid extra for it. It was so tough that I broke TWO forks in TWO places, thereafter vowing never to eat steak at a place that uses only plastic cutlery. I didn't even finish the beef because I was so tired of chewing.

Fast forward 3 years; the quality of the steak has definitely improved. But the oilyness that I remember still remains. I mean, I'd still finish the bowl, but.... #justsayin

I ordered the regular ($12 nett) bowl which comes with 2 bases, 1 protein (which you can substitute for 3 vegetarian-friendly supplements, 3 supplements, 1 topping, 1 dressing.

This is what I got -
· Bases: Whole-grain pasta & quinoa
· Protein: Striploin steak (+$1)
· Supplements: Bell peppers, brussels sprouts, egg whites, button mushrooms (I added $1 because I opted for an extra supplement)
· Topping: Toasted pumpkin seeds
· Dressing: Mint yogurt (which I eventually donated to a friend I bumped into)

Thankfully I had a 10% cashback boost from Shopback GO to lessen the pain. Still, though, not sure if I'd return here again. At least not in the next 3 years.

💳 Accepts credit cards
🌬 Air-conditioned seats only
🍽 Shopback GO partner
🏃🏻 Take-outs possible
📶 No free WiFi
🙋‍♀️ No service charge
🚫 No GST

2 Likes

My usual favourite stall at Alexandra Village Food Centre was closed for 2 weeks, so I ventured to another one. Prawn Mee was the craving of the day, & it being past 2PM on a weekday, I didn't have as much options at this hawker centre as compared to during regular lunch hour.

Gave Wei Zhong Qi Prawn Noodle 味中奇虾面 (#01-87) a shot, & ordered the large prawn noodles ($6.00 nett) because I was hungry.

In theory, this would have been good. Substantial ingredients: Several sizeable peeled prawns, fishcakes, thin pork slices that weren't tough, & bean sprouts. However, this fell short of expectations & I knew it the moment it was served to me.

You can tell why, too. Just look at how overcooked the prawns are. & looking at the texture, the freshness is questionable too. My first bite into it confirmed this, & I struggled to finish the rest of the prawns in my bowl.

The soup also felt salt-laden, & didn't have that umami flavour that I love. I also struggled to finish that, as well... Which is so unlike me.

Overall, unfortunately a disappointing bowl of prawn noodles that I wouldn't recommend or order again.

📱 Accepts GrabPay

[EDIT: Chope has responded to my enquiry that GST & service charge are indeed NOT covered by Chope vouchers for Imperial Feast. They apologise that "this information was mistakenly & unintentionally omitted on (their) end". They have since amended the T&Cs, but I did give them feedback that it still is quite ambiguous. Not going to pursue this any longer, it's up to them how clearly they want to word it]

Purchased Chope vouchers to Imperial Feast Restaurant. Made a reservation on Chope & was looking forward to dining there.

As of the time of purchase, Chope's FAQ webpage states that the vouchers "can be used to offset the entire bill, after GST and service charge". There also weren't any additional/special terms & conditions on the Imperial Feast Restaurant Chope voucher webpage that stated otherwise. These 2 statements held true at the time of dining as well.

However, at the time of ordering food, apparently GST & service charge were NOT covered by the vouchers. This was confirmed upon multiple enquiries to the staff & also the manager Sabrina.

Not sure what's up with the discrepancy, but it sure felt like this was Imperial Treasure's ploy to trick unknowing customers into ordering more food there.

I have been a loyal & very happy user of Chope so far & will continue to use them albeit a bit more warily when purchasing vouchers.

This has unfortunately made for a very unpleasant & embarrassing experience hosting overseas guests here. GST & service charge doesn't add up to be a huge sum of money, but it's enough for me to take my business elsewhere.

Disappointed with the Old Bay Onion Rings ($12++). Too greasy, & too large that it's difficult to eat. Not much reason for me to order this again.

Service was also pretty poor. Each time I spoke to the waitress, e.g. "Can I have a glass of white wine?", she wouldn't respond verbally or even nod her head in acknowledgement. She would just purse her lips, then walk away. 🙄

💳 Accepts credit cards
🌬 Air-conditioned seats available
☀ Al fresco seats available
🖥 Accepts reservations - I used Chope
🍽 Burpple Beyond partner (though only for pizza/pasta, not drinks or appetizers)

The good & the bad; Truffle Fries ($8++) were marginally addictive, Chicken Chunks ($10++) were abysmal.

I have a HUGE issue with food being served & not matching what's on the menu.

These are not shoestring fries. My accompanying mayonnaise with the chicken chunks never appeared (at least the nacho cheese did). & I have doubts on whether tempura flour was actually used for the chicken chunks.

I don't eat fried food - the only exception being French Fries & actual tempura battered things. Needless to say I was pretty disappointed on the whole.

💳 Accepts credit cards
🌬 Indoor seats but it's really warm as the ground floor museum door is left open
🖥 Accepts reservations - I used Chope
🍽 Burpple Beyond partner - but only for mains/pasta
🚫 No free WiFi
💦 Water is not chargeable

2 Likes

If you expect the Heng Hua Fried Beehoon 兴化炒米粉 to be more flavourful than it looks, well, you're completely wrong.

Might have been an off day, but this was the most bland-tasting, unsatisfying dish I've had in a long time. & this coming from someone who is used to eating healthier home-cooked food with less salt/oil/etc... You know it's gotta be pretty bland.

Wasn't impressed by how the clams were also quite sandy/gritty - which is a slight turn off for me, but I know is a HUGE turn off for some people.

Perhaps it was in part my fault for letting someone who eats like a mouse order my food. I inhaled this small portion ($4) in record time & it barely filled me up. In fact, if I ate 2 plates of this, I wouldn't even be half full.

But I wasn't about to order another plate, duh, because this was so unsatisfying.

I'm hoping the other dishes are much, much better... But with so many other good stalls to choose from at Alexandra Village Food Centre, I'm quite sure I won't be heading back to this one anytime soon.

2 Likes

Emily S

Level 9 Burppler · 1536 Reviews

I just eat all the time ⬇ 30% off Burpple Beyond ⬇

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