Blacklist

$49.90 for Chicken Yakitori, Beef Burger, Seafood Marinara and hot mocha. Mocha was good but the rest of the food were really bad in my opinion. Chicken Yakitori was served cold and had to returned it to redo. Taste exactly like the frozen yakitori stick we bought at home, definitely don’t deserve the $10 price tag for 5 sticks of frozen instant chicken that they cannot bother to heat up properly. Beef burger patty was overcooked and dry, sauce doesn’t go well with the burger. Fries that come with it makes me wonder how can anyone make such bad fries! The fries were mostly broken into small pieces and look more brownish than usual fresh fries. They also taste hollow and powdery (overfried? Or a bad brand used?). Seafood Marinara was more edible but still taste way below average. Food doesn’t taste fresh, likely uses mostly instant/frozen ingredients. Waiting time was super long for such simple and badly prepared food.

Boss was friendly and there are planes and a Helicopter for kids to see. Probably a good place to chill for coffee and beer. But the food were really bad. Some google reviews said it is school canteen standard at cafe price but i think it is worst than school canteen!

Requested to take order 5 times and none of the staff wants come over. One of them finally took our order after we sounded our unhappiness. The restaurant was seriously understaffed with just two servers. Get more people if understaffed. Moreover, the staff started blaming one another in full view of the restaurant patrons. When we thought the worst was over, orders came wrong. It was a really unpleasant dining experience.
Based on the various feedback on facebook, it seems that this problem has been around for years. The management should seriously do some rectification work instead of paying mere lip service to the various feedbacks.

New tendon stall at NEX. We tried both the Spicy and Yuzu Pepper flavours. Not worth trying unless you are really hungry and cannot get a seat elsewhere.

The sauce of the Spicy version reminds me of a rather flat-tasting sambal sauce. The yuzu pepper sauce though unique, is too little. The tempura is too soggy and tasteless without the sauce. Due to the rather uninspiring tempura, coupled with lack of sauce, majority of the tendon bowl feels as plain as white rice.

Service is very slow too. They took very long to serve the food even though there wasnt many customer. $13.90 for normal one (shrimp & chicken tempuras) and $15.90 for jumbo (anago & dory)

Looks nice but noodles were dry and plain as there was not enough sauce. To make the experience worst, we asked one of the staff to check where is our sandwich, after we finished our noodles. The staff cannot be bothered to even check and just told us to wait, probably too lazy to walk a few more steps to the sandwich counter nearer to the entrance when we were near the kitchen. Obviously something is wrong if we had finished our noodles and sandwich still was not served. Checked with another staff after another 10mins and true enough our sandwich was missed out and not even prepared yet. Waste time 😕