Other Explorers

Other Explorers

Featuring Deli's Kitchen - Japan Grill Delicacy
Zhi Xin Low
Zhi Xin Low

Made our way here thinking that we would be able to order Burpple 1 for 1 mains (una-tama Don) with the addition of 1 for 1 drinks but was asked by the server to order from a exclusive menu of "set meals" starting from $25 (without drinks). Drinks are mandatory for the claim of the burpple deal and separately charged ~$2 to $3.50.

Eventually settled with the set meal of $25 (selection of 2 dishes being pork tonkatsu and unagi) along with additional $3.50 for a cup of calpis water. Set meal came with sesame salad side and rice. Portion of unagi was disappointly small considering that we actually came here for the unagi. The tonkatsu had a good crunch though and I would suggest to give the tonkatsu barbecue pairing sauce a miss, it was too sweet for our liking.

Checked the deal when we were going to pay and noted that the deal states "Mains & Drinks". Fine prints and exclusion states that the deal does not include set meals, which in this case is contradictory to what they have asked us to order from.

Checked in with another male server and was shock to know that the boss had been made aware of this discrepancy by other customers but had not done the required actions to ensure the correct terms of sale is reflected on the Burpple page. Felt extremely cheated.

Hope all potential customers are made aware of this before they decide to head down and patronise the shop. We have made the mistake and missed out on another previous customer's review informing of this.

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