Worst dining experience ever that I had to log in to Google to write my first review publicly. Do not recommend for special occasions or any occasion at all.

1) Booked online but the restaurant was unprepared and even completely unaware of our reservation for a birthday.

Part of our dining group were lost trying to locate our table and had to rely on the neighbouring store’s staff to bring us to our room.

2) It was extremely difficult to order or request for bill - simply because there’s no one around. Poor service. It cumulated to me calling in to the restaurant’s hotline just to get someone to come over with the bill.

3) Wrong orders. Two dishes were missing and we had a repeat dish. We were also charged an additional dish.

We ordered 2 ngoh hiang, bill accounted for 3. After waiting for the bill, Staff 1 finally appears with the bill and we pointed out the inaccuracies. After some time later, Staff 2 comes to clarify. We repeat our story. Yet some time later, both staff reappear with plates from the kitchen claiming we had 3 servings.

That was more than 3 rounds of waiting for staff to basically appear, on top of frustration to get basic service the whole night.

We were more than happy to pay for the repeat dish which we did not order, but it’s something else to argue over 2 or 3 plates of ngoh hiang when we can clearly count the dishes on the table.

Worst F&B experience ever on top of ruining a birthday surprise.