Went at around 2PM on a sat afternoon, there was a few tables occupied. Staffs were friendly and attentive and offered to help us peel prawns.
Ingredients were fresh and have to say their Mala soup base is the most authentic one I had ever tried in Singapore. The kind which numb both your mouth and stomach kind. Food was just a portion we ordered as we bought vouchers from Chope. Overall, quite a pleasant experience, with good soup base, ingredients of quality and good ambience.