informed the staff upon entering that i would like to use burpple & asked which mains the deal is applicable to. sat down & ordered accordingly.

food - not too bad.
β€’ the deep fried cauliflower in korean sauce ($11+) was done q well, no overly greasy taste, quite enjoyable.
β€’ the pasta looked slightly limp but the crab flavour was not bad ($24+). the pasta was abit on the hard side rather than chewy - probably store bought pasta? other places definitely do it better, like eleven strands!

however, when it came to payment, i informed the staff that i would like to use burpple to which i heard an "i know". however, i wasn't sure if i heard correctly so i continued holding my redeemed deal
page out for him to look up. he immediately printed the receipt so i asked "you don't need the code or..?" but he just said $38.50.

he asked if i needed a receipt after i paid, to which i said yes. however, he only handed me the nets receipt. i realised that the 20% had not been applied so i asked him, to which he suddenly started denying me even informing him and even said i "flashed the screen so fast" that he couldn't even see. uh ok.

i then asked for a refund of the difference to which he checked & reverted saying the transaction had gone through, he couldn't refund me. gurl what.

told him i'd already redeemed the deal, was there really no way he could make things work for the both or us, and he said "you guys are coming back right? we can offer some discount the next round..." . like we would come back after being scammed πŸ™„πŸ‘ŽπŸ» and like you'd remember we have a discount when we actually return.

anyway he claimed he was new so we didn't say much. we spoke to another server who immediately helped us to initiate the refund. thought cannot refund?????? anyway, that server handed the task over to the initial person who said cannot refund who very begrudgingly processed the voiding of transaction & a new bill.

he then asked me if i have redeemed 2 deals (which confused me because the deal is 20% off mains, not 20% off ONE main) but whatever idm using all 4 deals here since i ain't gonna be back.

just sharing - can go for the food but you gotta be really loud & clear & ASK to check your bill BEFORE paying (because it's not reflected on the screen). if not, you might not get your $$ back. oh & also be prepared to redeem 1 deal per main :-)

  • 1 Like