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1-1 The flatbread tasted like roti prata! Pleasantly surprised :) with no GST and no service charge.
There was already a

TLDR: we were specifically told we could redeem 2 vouchers when we ordered, but when we paid they told us we could only redeem 1 voucher and it is OUR responsibility as Burpple users to know this so it is entirely our fault.

3 of us went to the Raffles City outlet for dinner on 6 Dec, because TCA was on the Burpple Beyond app, which allows up to 4 redemptions of 1 for 1 vouchers at one restaurant. We initially wanted to get just 3 mains and redeem one voucher, but ultimately decided to redeem two vouchers and order 4 mains to share. When the waiter took our orders, we told him we wanted 4 mains, and asked if we could redeem two vouchers, to which he replied yes. We then specifically asked if we could redeem two at the same time, just to make sure, and he said yes. He then presented the bill to us even before the food came and told us to check our orders (which we thought was a bit odd), and at that point we actually asked about Burpple again because the bill showed no discounts, and he clarified that the voucher redemptions and discounts will be made at the cashier when we make payments afterwards.

When we went to make payment, a different staff at the cashier told us we could only redeem one voucher, as Burpple t&c states that you can only redeem one voucher per two pax, and seeing that we have 3 people, we are not allowed to redeem two vouchers. I told her that we were not informed of that when we ordered, to which she replied that “this is Burpple’s rules which is clearly written under their t&c*, so it is your responsibility as a Burpple user to know it, it is not our responsibility to tell you”.

There were 3 of us and we ordered 4 mains. I am not sure about others, but to me it is pretty obvious that we intended to redeem 2 vouchers. AND we specifically asked if we could redeem two vouchers to which their staff said yes. I tried to reason with the cashier who up to this point had just been emotionlessly repeating to us “this is not our rules, it is burpple’s rules so it is not our responsibility to tell you”.

She then went to call her manager who basically repeated the same thing to us, and told us that if she made this exception for us she would have to start doing it for everybody ---- which led me to think that we are not the only ones who are unaware of this t&c, yet the restaurant still did not make any effort to remind their customers of this particular t&c like a decent restaurant would, and I would like to emphasize again that we DOUBLE CONFIRMED whether we could use two vouchers. Their staff did not tell us back then that ‘it is our responsibility to know the t&c”, he told us yes we could use two vouchers. As a customer I just feel that I have been scammed into ordering an extra meal ---- we would have gotten just 3 mains if they informed us when we ordered, we couldn’t even finish the 4 mains we ordered.

I do not want to accuse TCA for deliberately lying to us as the staff who served us could be newly hired / genuinely unaware of this t&c (because who reads every word of the fine prints), and everyone makes mistakes, however this was really bad handling ---- making the customer pay even though they were the ones who misled us, and they didn’t even attempt to look empathetic lest apologetic, in fact the whole exchange was just the cashier and her manager plainly telling us it was entirely our fault so they will not do anything about it.

It was a very unpleasant experience and I certainly would not return again.

*FYI, on the Burpple app redemption pages for all the restaurants, it is actually highlighted in bullet form the major t&c they want you to take note, eg. Vouchers cannot be redeemed on weekends, or only restricted to burpple set menus etc. This particular clause about only allowing one voucher per two pax is not on that page, and you actually need to click the link that says “rules of use” in the fine print which will lead you to another long and wordy t&c to find it. I have lost count how many redemptions I have made on Burpple Beyond, and I have never ran into this problem. Other restaurants always made an effort to highlight any terms and conditions before taking orders to avoid this kind of conflicts.

Taking over the previous site of Edwin and Cooks was Rice-O-Bistro, which currently served mostly rice mains and some appetisers (more main courses were said to be rolled out closer to Christmas period).

The Truffle Yakiniku (S$12.90) was a fusion Donburi that came with a rice base, complete with pan-seared Brazil beef sirloin, a sunny-side-up, carrot, cooked cabbage and sautéed Shimeji mushroom, before garnished with spring onion, seaweed and the Truffle Shoyu. While the essence of each ingredient complemented one another in this bowl, it was best enjoyed by stirring up everything in the bowl so you would get an even taste and flavour profile for it as a whole.

Sadly, there was one thing that did not work too well for me today, and that was the rice. Perhaps I marked my expectation too high, but I was hoping that the rice was cooked more consistently, as within the same bowl I had some undercooked rice and some soggy clusters too. I did hope that they pull their socks up in the consistency, as there were already a couple of Japanese restaurants in the vicinity, let alone restaurants itself, if they would wish to stand out from the crowd.

They had some seats along the corridor right outside their restaurant, and an indoor dining area which took up the whole of one unit, but subjected to availability if they would have a private event ongoing.

#BurppleBeyond

TGIF!

Served over a bed of creamy brinjal / aubergine / eggplant puree, the tender moist slices of Iberico pork belly are so succulent.
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On the side are crisp slices of juicy red apple, tender roasted potatoes, and soft pickled shallots, finished with a drizzle of pork jus.
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Chef Wan says you're meant to eat a bit of everything together, resulting in a deep and robust burst of savoury salty sweet fruity vegetal earthy flavours.
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Loved every bite of this, would order again.
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Invited tasting.
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The Gong By Drinks & Co.
More details in profile & blog

Got the Angus Striploin ($48) in medium, texture is alright overall but there were a lot of ligaments, making it a bit difficult to chew. Mash potato was smooth, vegetables were okay. Would be better with more sauce!

Went to try out this place because of Beyond 1-1. However I failed to notice that it was Main + side deal and the sides were honestly on the high side relative to the cost of the main (Truffle fries $9++, Truffle mash $7++). Worked out to be $12.60 per pax for Main + side, which is still OK I would say. The main that I had was really tasty though. The pork was crispy with good amount of fats (not too much), the accompanying veg were tasty as well. They also have different offers for lunch and dinner on each day of the week, and also 1 free pasta with 3 pasta ordered as well. Bonus: Charlie Goh dropped by for lunch.

The Foie Gras Risotto ($34) was well done; texture of risotto grains were just nice and the foie gras was flavourful without being too jelat. Creaminess wasn’t too overpowering as well, but price point was steep even after using Burpple Beyond.

It was good but the portion was too big for me 😅
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💲: $23++

Christmas drinks from 02 - 26 December by Hard Rock Cafe Singapore @hardrockcafesingapore
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Are you on Santa’s good list this year or the naughty one.
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Featuring: Gummy by the fireside $22.95.
Earl Grey infused Hendricks Gin with orange marmalade & agave nectar, Cointreau orange liqueur & fresh lemon juice.
Citrusy, sweet & potent.
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Candy Cane Crush $22.95.
Skittles infused Absolut Vodka with pink guava juice, garnished with a candy cane.
Fruity & very potent.
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Berry Merry Bourbon $22.95.
Jim Beam Bourbon with home-made rosemary syrup topped with cranberry juice & soda with a lemon squeeze.
Definitely for a bourbon lover.
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Winter White Shake (non-alcoholic) $17.95.
Vanilla Ice-Cream blended with white chocolate & frosted mint syrup, topped with whipped cream. For the sober one.
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Hard Rock Cafe Singapore
50 Cuscaden Road
HPL House
# 02-01
S 249724
Tel: 6235 5232
Opening daily:
Sun - Thurs: 11:30am - 10pm
Fri & Sat: 11:30am - 10:30pm
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Thank you Yvette @alter.alter.ego for extending the invite; Nat @nat.natwee, @hardrockcafesingapore for hosting us; Service Team for the warm hospitality as always.
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#hardrockcafesingaopre
#sqtop_mediainvite
#sqtop_mediatasting
#sqtop_foodtasting
#FoodinSingapore
#WhatMakesSG
#PassionMadePossible
#STFoodTrending
#SGCuisine
#wheretoeatsg #eatmoresg
#burpple #burpplesg
#burpplebeyond

what i got: hazelnut & strawberry
price: $8.80

I LOVE HAZELNUT GELATO... it tastes just like ferraro rocher, so creamy and good 🤤 strawberry was really refreshing to pair w the hazelnut & i am so so happy!

serving size was REALLY big i took quite long to finish myself so it’s pretty worth it 👍🏻 my go to gelato shop in bugis